Shipping & Returns

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Once processed, your order will be shipped, and delivery timing will depend on the carrier.

U.S. Domestic Shipping

We ship within the United States.

Estimated delivery times are determined by the shipping carrier after dispatch. Delivery speed may vary depending on location and service level selected at checkout.

Carriers Used

We ship orders using major U.S. carriers, including:

UPS

FedEx

USPS

Carrier selection is based on destination and shipping method.

Returns Policy
Money-Back Guarantee

We offer a money-back guarantee, no questions asked. If you are not satisfied with your purchase, you may return it within the eligible return period for a refund.

Products must be returned in original condition. Proof of purchase is required.

How to Initiate a Return

To begin a return, please contact:

support@lumevalighting.com

Include your order number and reason for return. Our team will provide return instructions and next steps.

Refund Timeline

Once your returned item is received and inspected, refunds will be processed within 5–10 business days.

Refunds will be issued to the original payment method used at checkout.