Privacy policy

Lumeva Lighting (“we,” “us,” “our”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have. Questions? Email privacy@lumevalighting.com.

• Personal information: name, email, phone, shipping and billing addresses.
• Payment information: processed by Stripe; we do not store card numbers.
• Order information: products purchased, order history, installation booking details.
• Communications: messages sent through our contact form, email, or support.
• Device information: browser type, IP address, device type — collected through cookies.

• Process orders and installation bookings.
• Send order confirmations, shipping updates, and receipts.
• Respond to inquiries and provide customer support.
• Send newsletter and offers (only with your opt-in consent).
• Improve our website, products, and services.
• Detect and prevent fraud.
• Comply with legal obligations.

• Essential cookies: required for the site to function (cart, sessions).
• Analytics cookies: help us understand traffic and improve UX.
• Marketing cookies: measure ad campaign effectiveness (only set after consent).

We do not sell your personal information. We share data only with processors needed to run the business:

• Stripe — payment processing.
• Resend — transactional email delivery.
• Supabase — encrypted data storage.
• Vercel — site hosting and analytics.

You can request a copy of your data, ask us to correct it, or ask us to delete it. Email privacy@lumevalighting.com and we'll respond within 30 days.

We may update this policy. Material changes will be announced via email to registered customers and the “Last updated” date on this page.